Returns & Exchanges

At Unze London, we are committed to your satisfaction and offer a hassle-free 30-day return policy for all unworn fashion items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a smooth experience for our global customers.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use the 'Track Order' page to select the items you wish to return and provide a reason for the exchange or refund.

• 2.
  Package Your Items

  Securely pack the products in their original Unze London box with all tags attached, ensuring the invoice is included inside the parcel.

• 3.
  Ship to Warehouse

  Affix the provided return shipping label to your package and drop it off at your nearest authorized courier location or scheduled pickup point.

• 4.
  Quality Check & Refund

  Once our quality assurance team inspects the returned items, your refund or exchange will be processed within 7-10 business days to your original payment method.